Having difficulty with field operations of your cleaning business? It’s time to empower your team with automation.

As a cleaning service provider, your profits are marked by the number of service requests catered per day. But is your field team working swiftly and promptly enough to successfully accomplish the maximum number of service requests scheduled for a day? Or are they often fail to finish a job within the estimated timeline, which eventually causes procrastination of other service calls pending in the pipeline. 

Blocking of resources because a particular service took time, over and beyond the estimated time frame is a challenging pain area of a cleaning business. Some incidents are inevitable but if it is happening too often then it indicates a persistent flaw in the overall workflow procedure of a business.

Cleaning business software is a boom of automation technology that intends to streamline the field operations so that there are accuracy and transparency in every process involved in service delivery. Starting from job scheduling to worker dispatch, route planning to territory management, lead management to inventory management, invoice to payment, every aspect that ensures timely delivery of service gets streamlined with the aid of technical support offered by these kinds of software suites.

What is a cleaning business software?

You can refer to it as a cleaning service app also because it is a field service management app that can multi-task. It functions as a job scheduler, a route planner, a collaboration tool, and a data repository. It is one cost-effective way to empower your field service operations and team with the advantages of automation. 

As a comprehensive solution, it is useful for the management, the service manager, and supervisor, and also the field workers. All connect to a common network through the app, and that not just improve the communication and collaboration among them, but also speed up the service procedure. 

These kinds of software usually have two versions- web and mobile. The web version is for back-office use like for the manager and supervisor and has more extended features, mainly managerial features for regulating the field workforce. The mobile version is for the field workers. The features of the mobile app enable the field workforce to work more efficiently, by providing them with facilities like:

1. Scheduling and dispatching support like automated updates of the job schedules, notifications of any kind of changes, route plans, etc.
2. Real-time connectivity with back-office, managers, and fellow workers
3. Real-time access to organizational data like clients’ service history, inventory status, service quotes, etc.
4. The easy and direct way to digitally record the field data by eliminating the need for paper and pen methods of data collection
5. Better customer-convenience tools like on-spot invoice generation and e-payment

How Cleaning business software makes the job easy for managers?

The problem of manual errors in scheduling and dispatching can be easily overcome with the aid of a cleaning company software. The software allows the manager to make a schedule calendar for each worker only after considering all the necessary parameters like the availability on a particular date and time, prior commitments, skill sets, service history, territory preference, etc. This helps the manager to easily accommodate scheduling customization like repeating a particular worker for a particular client if previously the client had liked his work. This builds a bond of trust. Adjusting or changing the schedules to accommodate an Adhoc but profitable service request, etc. Also, through the software, the manager can easily track field activities like worker's live-location and job status, etc.